Company Overview

U.S. Futaba, Inc. has been an industry pioneer within the furniture hardware industry since 1983. For 41 years, U.S. Futaba, Inc. has specialized in wholesale importing of furniture hardware for the North American woodworking industry. Futaba operates from our warehouses in Santa Ana, CA and Chesapeake, VA. We develop products and programs with suppliers around the world for customers across North America.

Location: Santa Ana, CA and/or Chesapeake, VA, and surrounding areas.

Our Opportunity

This role will work as part of our sales team by performing roles to support business development. The Outside Sales Representative will engage regularly with new and existing accounts in their territory to increase revenue and customer base. This position can operate from our California or Virginia warehouse. They will participate in projects related to sales growth, customer service, market research, product development, and internal reporting. The ideal candidate will be driven, consistent, eager to learn, and a team player. This role promotes autonomy and will provide an environment to foster the required skills.

Required Skills and Qualifications:

• Bachelor’s degree or higher.
• 1 –3 years’ experience in a similar sales role.
• Well versed in Microsoft 365 – specifically with Excel, Outlook, Word, OneDrive, and Teams.
• Effective and comprehensive verbal and written communication skills.
• Strong data entry skills.
• Strong attention to detail, and strong planning and organizational skills.
• Strong customer service skills, including comfortability cold calling and face to face meetings.
• Excellent time management skills – punctual and proactive.
• Valid driver’s license
• Willing to travel frequently and consistently.

Preferred Skills and Qualifications

• Familiarity with the furniture hardware and woodworking industries.
• Experience with Prophet 21 and Epicor Data Analytics.

Essential Duties and Responsibilities

• Identify, convert, and maintain new opportunities (within territory) through lead generation, cold-calling, market research, and sales visits.
• Build relationships with current customers through regular sales calls and visits; oversee their needs by performing consistent customer service, forecasting and increasing their usage, providing quotes and price lists, and increasing existing sales.
• Communicate with U.S. Futaba, Inc’s branch offices to ensure efficient account set-up and maintenance, order processing, timely shipments, and purchasing forecasts.
• Participate in sales team meetings and collaborate on designing and executing marketing campaigns, new sales strategies, and implementing new sales channels.
• Become familiar with U.S. Futaba, Inc’s general catalog of over 2,000 SKUs and effectively promote product and educate customers.
• Stay up to date on market trends, new product opportunities, and competitor’s activity and offerings.
• Represent U.S. Futaba, Inc. at industry trade shows and conferences, and customer events and meetings.

Wages and Benefits

• Full-time (40 hours/week) salary position, plus commission.
• Full medical, dental, vision, long-term disability insurance, and life insurance benefits.
• 401k with 4% employer match.
• Paid sick time, vacation days, and holidays (holiday schedule varies year to year).
• Travel expenses, cell phone, and computer equipment covered.